Reasons of virtual asset frozen Bit-Z 00001 May 21, 2018 13:34 Updated Follow Reasons of virtual asset frozen: Trading order is unsettled or partially settled. Currency extraction has been applied for. Assets can be unfrozen automatically after relevant order ticket is revoked. Related articles How to transfer digital assets in? What if the digital asset transferred out does not arrive to your account? How long can the information authentication be approved? What is the double authentication password (2FA)? Do we need it? How to sell digital currency ? Comments 64 comments Sort by Date Votes 86nikkoster January 06, 2018 11:48 how long till verification email is beging sent? 6 Permalink stefan.1918 January 06, 2018 13:11 same here didnt get the confirmation mail to sign the withdrawl. 3 Permalink stefan.1918 January 06, 2018 13:15 shows me a system error if i try to cancel it 4 Permalink kenkong.90 January 10, 2018 00:21 Wow, how long does it take to sell my coins, not very happy with this coinsite 1 Permalink kenkong.90 January 12, 2018 23:03 なぜそれは私もそれらを安く販売するつもりだ私の硬貨を販売するのに時間がかかるのですか 2 Permalink phil.hartmann January 13, 2018 00:03 Im having the exact same withdraw issue. Not getting any confirmation email... 1 Permalink kenkong.90 January 14, 2018 06:35 私は、なぜ私の注文が feeled されていない手形を借りて 0 Permalink kenkong.90 January 14, 2018 06:36 私はなぜ私の販売注文が満たされていない法案を借りて 0 Permalink kenkong.90 January 20, 2018 21:44 This site sucks they don't let you sell but you can transfer your coins to another site that has that exact same coin and any site works better than this shite. 0 Permalink wow.spaceooosng January 29, 2018 09:20 Even if I try to cancel, it says "System error, please try again later". How can I do it? 3 Permalink krzeszny January 31, 2018 13:18 Edited How long does it take until they stop being frozen? My 0.0021 BTC became frozen when I cancelled a buy order. 4 Permalink bamade February 07, 2018 06:39 @krzesyny, has your back been unfrozen, I'm facing the same problem now 1 Permalink shawnfsuparker February 07, 2018 15:46 How long until relevant order ticket is revoked? 0 Permalink shawnfsuparker February 07, 2018 15:51 How long until relevant order ticket is revoked? 1 Permalink rentacarpenter February 07, 2018 20:33 I sold VIU YESTERDAY THE ORDER STILL OPEN NOT COMPLETE???? 0 Permalink rentacarpenter February 07, 2018 20:34 This platform sucks Cryptocorrency will be wipe out within months 1 Permalink rentacarpenter February 07, 2018 20:35 This is the end!!!! Down we go!!! 0 Permalink callum February 07, 2018 20:56 Wont let me withdraw TRX!!! 0 Permalink kenkong.90 February 08, 2018 23:35 People sign up for another website that trades your frozen coin but first cancel your pending sell etc. Then transfer your coin i.e transfer doge coin to doge coin app. 0 Permalink rentacarpenter February 09, 2018 00:49 My asset is frozen for more then 3 days Now No one care it’s a shady platform Don’t trade here you could loose all your money Typical chiness business. No value no respect no creativity 3 Permalink kenkong.90 February 09, 2018 08:02 Tell them you want to cancel your sell then find another coinsite that trades your coin and send it there; I agree these guys are little shits! 0 Permalink kenkong.90 February 09, 2018 08:07 You have to tell them you want to cancel the frozen sell. 0 Permalink callum February 09, 2018 08:32 Cant even withdraw funds, saying password is wrong, same password used to buy coin in the 1st place. Looking extremely dodgy...!!! 0 Permalink m.samuels21 February 15, 2018 02:19 I have been trying to withdraw my bitcoin for 6 days now. Go to mail click “here” to confirm and when i sign back in to check status it says mail not confirmed... Then i write ticket to try and get help and they tell me i need to confirm the transaction in my email.... 0 Permalink riddwansuryadi February 15, 2018 21:04 proced my withhdrawl , over 34 hours status waiting ..... 3 Permalink targaryenaegon677 February 16, 2018 09:00 having same issue, received confirmation email, confirmed sent but status says waiting. How long does it take to process waiting status? 1 Permalink krzeszny February 16, 2018 10:03 I don't remember anymore - it was 2 hours or 2 days until my assets became unfrozen. I wish you luck. 0 Permalink fahajun February 16, 2018 22:24 Hello! i transferred ethereum and ocn from my gate.io account, it has been more than 5 hours, etherscan shows it was successfull, i contacted multiple times your customer support, but havent get anything back, i dont see deposits in my account! please help! thank you 1 Permalink jaycpeny February 16, 2018 23:11 same here. transferred eth to bit-z. nothing. 1 Permalink fahajun February 16, 2018 23:17 when did you deposit? did you contact customer support? 0 Permalink 1 2 3 › » Please sign in to leave a comment.